Privacy
Plain-language disclosure for the diagnostic form and any related inquiry.
The diagnostic form at /book-diagnostic collects the four fields a senior
leader needs to provide for a credible first read: name, email address, company /
role, and a free-text answer to "what keeps you up at night about execution"
(capped at 4,000 characters). Standard request metadata (user agent and referrer) is
also captured at the moment of submission for operational troubleshooting.
Inquiries are forwarded to Andrea through the platform email proxy that powers this
site. By default messages route to andrea@eqfive.se;
in deployments where the site is operated on behalf of a different owner this can be
overridden via the ANDREA_EMAIL environment variable. The submission also
registers a contact record and sends the respondent a single acknowledgement email
confirming receipt — nothing else is sent automatically. No third-party CRM, marketing,
or analytics tooling is wired to this form.
Each inquiry is stored in the site's diagnostic_inquiries table and
retained for the duration of the diagnostic-practice relationship — i.e. as long as
there is an open or recent engagement with the submitter. Diagnostic records are not
used for marketing, retargeting, or any automated outreach. Records can be deleted on
request at any time, as outlined below.
To request access, correction, or deletion of any data you submitted through the diagnostic form, email andrea@eqfive.se. Removal requests are honored promptly — typically within five business days — and confirmed by reply. There is no charge for exercising these rights.